Privacy Policy

Comtech Computer Academy respects your privacy and is committed to protecting the personal information of students, parents/guardians, applicants, visitors, and other users of our website.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

1. About This Privacy Policy

This Privacy Policy applies to the official website of Comtech Computer Academy and to personal information collected through our website, online forms, enquiries, admission forms, and other related online services where this policy is applicable.

By using our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy.

2. Information We May Collect

Depending on the services you use, we may collect information such as:

Personal Information

• Full name
• Parent or guardian name, where applicable
• Mobile/telephone number
• Email address
• Address
• Date of birth, where required
• Course or program selected
• Educational information, where required for admission
• Admission or registration information

Communication Information

We may collect information that you provide when you:

• Submit an enquiry.
• Contact us by email.
• Contact us by phone.
• Submit a feedback form.
• Register for a course.
• Apply for admission.

Payment Information

If payments are made through online payment services, payment-related information may be processed by the relevant payment service provider.

Comtech may receive information such as payment status, transaction reference, or confirmation, depending on the payment method and service used.

We generally do not need to store complete card or banking credentials ourselves when such information is processed directly by a payment provider.

Technical Information

When you visit our website, certain technical information may be automatically collected depending on the website technology and services we use.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Website usage information

3. How We Collect Information

We may collect information through:

• Website contact forms
• Course enquiry forms
• Online admission forms
• Registration forms
• Feedback forms
• Communication with the institute
• Cookies and similar technologies, where used
• Other official online services provided by Comtech

4. How We Use Your Information

We may use personal information for legitimate educational and administrative purposes, including:

• Processing admission applications.
• Responding to course enquiries.
• Contacting students or applicants.
• Providing information about courses.
• Managing student registrations.
• Maintaining educational and administrative records.
• Processing or confirming payments.
• Providing certificates or course-related services.
• Communicating important institute announcements.
• Responding to feedback or complaints.
• Improving our website and services.
• Maintaining website security.
• Meeting applicable legal or regulatory requirements.

5. Communication

If you provide your mobile number or email address, we may use it to contact you regarding:

• Admission enquiries
• Course information
• Class schedules
• Important institute notices
• Payment-related matters
• Other information directly related to your interaction with Comtech

We will try to keep communications relevant to the purpose for which your information was provided.

6. Sharing of Personal Information

Comtech Computer Academy does not sell or rent personal information to unrelated third parties.

We may share information when reasonably necessary with trusted service providers that help us operate our website or services, such as:

• Website hosting providers
• Database or cloud service providers
• Payment service providers
• Communication service providers
• Technical support providers

Information may also be disclosed where required by law, legal process, government authorities, or to protect the rights, safety, and security of Comtech, students, staff, or other individuals.

7. Payment Information

Where online payments are available, payments may be processed through third-party payment providers.

These providers may collect and process payment information according to their own privacy policies and terms.

Comtech does not intend to collect or store sensitive payment credentials such as complete card numbers, CVV numbers, or banking passwords unless specifically required by a lawful and secure system.

8. Cookies

Our website may use cookies or similar technologies to improve website functionality and user experience.

Cookies may help us:

• Remember certain preferences.
• Understand website usage.
• Improve website performance.
• Provide certain website features.

You may be able to control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

If our website does not use cookies, this section may be updated accordingly.

9. Student and Children's Information

Comtech Computer Academy may provide educational services to students of different age groups.

Where information relating to minors is collected, we aim to handle such information responsibly and only for appropriate educational, administrative, communication, or legal purposes.

Where required, information may be provided by or with the involvement of a parent or legal guardian.

10. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Users should also take reasonable precautions, such as keeping passwords and account information confidential where applicable.

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Provide educational services.
• Maintain student and admission records.
• Complete administrative requirements.
• Maintain payment and accounting records.
• Meet legal or regulatory obligations.
• Resolve disputes or complaints.
• Protect our legitimate interests.

When information is no longer required, it may be securely deleted or otherwise handled in accordance with applicable requirements.

12. Third-Party Services

Our website may use third-party services for hosting, analytics, communication, payments, maps, videos, social media, or other functionality.

These third parties may process certain information according to their own terms and privacy policies.

We recommend reviewing the privacy policies of third-party services when you use their features.

13. External Links

Our website may contain links to external websites.

Comtech Computer Academy is not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of websites they visit through external links.

14. Your Rights and Requests

Subject to applicable law, you may contact us regarding your personal information and request appropriate action, such as correction of inaccurate information.

Requests may be subject to verification and applicable legal or administrative requirements.

To make a privacy-related request, please contact us using the details provided below.

15. Changes to This Privacy Policy

Comtech Computer Academy may update this Privacy Policy from time to time.

Changes will be published on this page, and the "Last Updated" date will be revised accordingly.

We encourage you to review this page periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.